Inspect the Sheets on Delivery

- Inspect every sheet for dimensions, surface condition, colour, and veining before cutting or bonding it.
- Arrange adjoining sheets together and confirm their sequence before installation, so colour and veining flow the way you want.
- Slight flaking of the stone surface is normal during unboxing and installation.
- Treat slight flaking, minor edge chipping, and natural variation in colour or texture as characteristics of genuine stone, not manufacturing defects.
Inspecting on Delivery
- Report any genuine defect within 14 days of delivery.
- Once a sheet has been cut, bonded, or otherwise processed, it's no longer eligible for a quality claim.
Acclimate & Flatten the Sheets

- Lay rolled sheets flat for up to 48 hours, or until they regain their natural shape.
- Keep the installation area above 50°F (10°C), and within the adhesive manufacturer's approved temperature range.
- If you need to speed up flattening, apply gentle, continuously moving heat to the backing only — never let the stone or backing overheat.
Pre-Seal to Protect the Surface

- Contouro recommends applying one coat of sealer to the sheets before installation — separate from the final protective seal applied after curing — to help protect the surface from fingerprints and handling marks.
- Wear clean gloves throughout cutting, handling, and installation to avoid transferring oils or fingerprints onto the stone face.
Prepare the Substrate

- Confirm the substrate is flat, solid, dry, fully cured, and free of dust, grease, wax, loose paint, or debris.
- Repair cracks, holes, loose areas, and visible unevenness first — the thin veneer will telegraph irregularities in the surface below.
- Confirm the substrate, any primer, and your selected adhesive are all compatible before proceeding.
Gather Essential Tools

- Bring together accurate measuring and levelling tools, a suitable stone-cutting saw, painter's tape, the approved adhesive and its specified applicator, and a clean pressure roller.
- Wear respiratory protection, safety goggles, gloves, and hearing protection whenever you're cutting stone.



